Good morning,
Happy Friday and final day of September! It’s either the end of summer or the beginning of one of Michigan's most beautiful seasons. As Henry David Thoreau tells us...
"It's not what you look at that matters, it's what you see."
By learning to choose our perspective we can see every end as a beginning and every obstacle as a golden opportunity.
So here’s to opportunity - and a sunny day!
Clarity
P.S. “As summer fades, find sunshine in the golden leaves of fall.” Amanda Lewan
P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Showing posts with label Attitude. Show all posts
Showing posts with label Attitude. Show all posts
Friday, September 30, 2011
Friday, September 23, 2011
The Platinum Rule
Good morning,
Happy Friday! We're all familiar with the Golden Rule of "Do unto others as you would have them do unto you." But recently I was intrigued to hear Dr. Tony Alessandra talk about the Platinum Rule:
“Do unto others as THEY would have you do unto them.”
Not everyone wants to be treated in the same way. Therefore, whether in customer service or interpersonal relationships, it's important to figure out how others want to be treated and behave accordingly.
Dr. Alessandra pointed out that, “People won’t tell you how to treat them, so instead open your eyes and ears." They will give you signals, including non-verbal cues, that will let you know how to best interact with them.
"How to build rapport with anyone" was the topic of a recent Yes! Network seminar presented by Dr. Alessandra. If you'd like to review a summary of the complete presentation, you're invited to visit this link.
Enjoy - and have a sunny day!
Clarity
P.S. ”Trust men and they will be true to you; treat them greatly, and they will show themselves great.” Ralph Waldo Emerson
P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Happy Friday! We're all familiar with the Golden Rule of "Do unto others as you would have them do unto you." But recently I was intrigued to hear Dr. Tony Alessandra talk about the Platinum Rule:
“Do unto others as THEY would have you do unto them.”
Not everyone wants to be treated in the same way. Therefore, whether in customer service or interpersonal relationships, it's important to figure out how others want to be treated and behave accordingly.
Dr. Alessandra pointed out that, “People won’t tell you how to treat them, so instead open your eyes and ears." They will give you signals, including non-verbal cues, that will let you know how to best interact with them.
"How to build rapport with anyone" was the topic of a recent Yes! Network seminar presented by Dr. Alessandra. If you'd like to review a summary of the complete presentation, you're invited to visit this link.
Enjoy - and have a sunny day!
Clarity
P.S. ”Trust men and they will be true to you; treat them greatly, and they will show themselves great.” Ralph Waldo Emerson
P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, September 9, 2011
You're Right
Good morning,
Happy Friday! Golf anyone? Historically I haven’t been a very good putter but last weekend I delightfully sank the longest putt of my life. Then the crazy part was that a few holes later I did it again! Of course today’s sunny note isn’t about golf, it’s about what we believe we’re capable of and how that belief shapes our achievements. Quite simply, to achieve more:
Think bigger.
We’re each capable of so much more than we currently believe is possible, we just have to expand our thinking. This applies to every area of our lives, not just on the golf course where my recent improvement came about after playing with a friend earlier this spring who kept saying “you can make that,” as I faced lengthy putts that I used to assume were impossible.
In business, at home and on the golf course, let’s set our sights higher – and have a sunny day!
Clarity
"Whether you think you can, or you think you can't – you're right." Henry Ford.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Happy Friday! Golf anyone? Historically I haven’t been a very good putter but last weekend I delightfully sank the longest putt of my life. Then the crazy part was that a few holes later I did it again! Of course today’s sunny note isn’t about golf, it’s about what we believe we’re capable of and how that belief shapes our achievements. Quite simply, to achieve more:
Think bigger.
We’re each capable of so much more than we currently believe is possible, we just have to expand our thinking. This applies to every area of our lives, not just on the golf course where my recent improvement came about after playing with a friend earlier this spring who kept saying “you can make that,” as I faced lengthy putts that I used to assume were impossible.
In business, at home and on the golf course, let’s set our sights higher – and have a sunny day!
Clarity
"Whether you think you can, or you think you can't – you're right." Henry Ford.
P.P.S. To receive Sunny Notes each Friday morning in your email, simply
Visit This Link to sign up.Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, September 2, 2011
Well Done
Good morning,
Happy Labor Day! I hope you have a wonderful holiday weekend. Have you heard of the Lake Wobegone Effect - everyone’s above average? Unfortunately, we all tend to think we’re smarter than we are and organizations tend to think their customer service is better than it is. But every once in a while there really is a company whose service is exceptionally good, and this week I was surprised and delighted to have that experience.
From the moment they first answered my call to our last interaction at their office, Collex Collision on Merriman Road in Livonia got it 100% right. The delightful woman on the phone assured me I’d called the right place, affirmed that their technicians are excellent and they’d get me taken care of right away. It was old school sales translated beautifully into customer service.
When I arrived (how could I say no?), the place was clean, organized and efficient. They were as friendly in person as on the phone and I left my vehicle with them to repair the paint for an agreed upon price. They provided a website where I could view photos of my vehicle during the repair process and when it was ready, they even offered to come pick me up. I arrived expecting to be disappointed by a bill slightly above estimate (taxes, right?) but no, it was under! And they detailed my car and I could go on and on.
Do I want to damage my car again just so I can get service from Collex? Not really! But it was almost that good.
Let’s all try to shine like the team on Merriman Road - and have a sunny day!
Clarity
“Do what you do so well that they will want to see it again and bring their friends.” Walt Disney
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Happy Labor Day! I hope you have a wonderful holiday weekend. Have you heard of the Lake Wobegone Effect - everyone’s above average? Unfortunately, we all tend to think we’re smarter than we are and organizations tend to think their customer service is better than it is. But every once in a while there really is a company whose service is exceptionally good, and this week I was surprised and delighted to have that experience.
From the moment they first answered my call to our last interaction at their office, Collex Collision on Merriman Road in Livonia got it 100% right. The delightful woman on the phone assured me I’d called the right place, affirmed that their technicians are excellent and they’d get me taken care of right away. It was old school sales translated beautifully into customer service.
When I arrived (how could I say no?), the place was clean, organized and efficient. They were as friendly in person as on the phone and I left my vehicle with them to repair the paint for an agreed upon price. They provided a website where I could view photos of my vehicle during the repair process and when it was ready, they even offered to come pick me up. I arrived expecting to be disappointed by a bill slightly above estimate (taxes, right?) but no, it was under! And they detailed my car and I could go on and on.
Do I want to damage my car again just so I can get service from Collex? Not really! But it was almost that good.
Let’s all try to shine like the team on Merriman Road - and have a sunny day!
Clarity
“Do what you do so well that they will want to see it again and bring their friends.” Walt Disney
P.P.S. To receive Sunny Notes each Friday morning in your email, simply
Visit This Link to sign up.Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, August 26, 2011
Finish Line
Good morning,
Happy Friday! Did this feel like a marathon week? I'm reminded that life itself is a marathon. At home and at work, anyone can sprint at the beginning of an exciting new project or opportunity. It's easier when we're inspired. However, to be successful we need the ability to "stick with it" long after the initial excitement wears off and the inspiration fades.
Persevere.
Don't get distracted. Personally, I have to admit that sorting my inbox often seems more urgent once tasks I'm working on lose their appeal, but those are the times when it's critical to stay focused regardless of whether or not it’s fun anytime. The results of persevering beyond the point where others might quit, can be simply amazing.
Let’s make it to the finish line - and have a sunny day!
Clarity
“Energy and persistence conquer all things.” Benjamin Franklin
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Happy Friday! Did this feel like a marathon week? I'm reminded that life itself is a marathon. At home and at work, anyone can sprint at the beginning of an exciting new project or opportunity. It's easier when we're inspired. However, to be successful we need the ability to "stick with it" long after the initial excitement wears off and the inspiration fades.
Persevere.
Don't get distracted. Personally, I have to admit that sorting my inbox often seems more urgent once tasks I'm working on lose their appeal, but those are the times when it's critical to stay focused regardless of whether or not it’s fun anytime. The results of persevering beyond the point where others might quit, can be simply amazing.
Let’s make it to the finish line - and have a sunny day!
Clarity
“Energy and persistence conquer all things.” Benjamin Franklin
P.P.S. To receive Sunny Notes each Friday morning in your email, simply
Visit This Link to sign up.Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, August 19, 2011
Fired Up
Good morning,
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Hurray for Friday! This week I managed to get in a little shopping and I was struck by how unenthusiastic some people are about the products they’re selling. I found myself thinking, if you don’t care about this product, why should I? It was a good reminder that when we’re selling something it’s very important to…
Show enthusiasm!
At a recent Yes! Network seminar titled “Moments of Magic: Ten Strategies to Create an Awesome Customer Experience” Shep Hyken put it this way. “To create an awesome customer experience, you have to be excited about what you do. Believe it or not, enthusiasm is contagious.”
Smile (it’s contagious too) - and have a sunny day!
Clarity
P.S. “Enthusiasm is the yeast that makes your hopes shine to the stars. Enthusiasm is the sparkle in your eyes, the swing in your gait. The grip of your hand, the irresistible surge of will and energy to execute your ideas.” Henry Ford
Or how about this one! “If you aren't fired with enthusiasm, you will be fired with enthusiasm.” Vince Lombardi
P.P.S. To receive Sunny Notes each Friday morning in your email, simply
Visit This Link to sign up.Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, July 22, 2011
Cheerleaders
Good morning,
It's Friday! Earlier this week I was talking with a friend of mine who is job hunting. He was telling me he'd found a posting for the perfect position for him. Then he added, but they probably won't think I'm qualified. Have you ever done this? Let self-doubt talk you out of something before you even start?
Believe in yourself!
Many of us are our own harshest critic when we need to be our own biggest cheerleader and encourager. Confidence is believing in yourself and then acting accordingly, without waiting around for someone else to say "you can do it."
The best part is that it's a self-fulfilling prophecy, the more you believe, the more you can achieve.
Let's go for it - and have a sunny day!
P.S. "The way to develop self-confidence is to do the thing you fear and get a record of successful experiences behind you. Destiny is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved." William Jennings Bryan
P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
It's Friday! Earlier this week I was talking with a friend of mine who is job hunting. He was telling me he'd found a posting for the perfect position for him. Then he added, but they probably won't think I'm qualified. Have you ever done this? Let self-doubt talk you out of something before you even start?
Believe in yourself!
Many of us are our own harshest critic when we need to be our own biggest cheerleader and encourager. Confidence is believing in yourself and then acting accordingly, without waiting around for someone else to say "you can do it."
The best part is that it's a self-fulfilling prophecy, the more you believe, the more you can achieve.
Let's go for it - and have a sunny day!
P.S. "The way to develop self-confidence is to do the thing you fear and get a record of successful experiences behind you. Destiny is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved." William Jennings Bryan
P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, July 8, 2011
Independence
Good morning,
It’s Friday! I hope you had a nice week and a happy Independence Day. How wonderful it is to be free as a country and free as individuals to stand up for our own principles, beliefs and values. This morning I’m reflecting on our freedom to:
Think freely.
Each of us has the opportunity, and perhaps the obligation, to form our own opinions and forge our own path. Other people may try to tell us what to do and even how to think, but we are free to make our own decisions.
Let’s be independent – and have a sunny day!
Clarity
P.S. "Independence – is loyalty to one’s best self and principles, and this is often disloyalty to the general idols and fetishes.” Mark Twain
P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
It’s Friday! I hope you had a nice week and a happy Independence Day. How wonderful it is to be free as a country and free as individuals to stand up for our own principles, beliefs and values. This morning I’m reflecting on our freedom to:
Think freely.
Each of us has the opportunity, and perhaps the obligation, to form our own opinions and forge our own path. Other people may try to tell us what to do and even how to think, but we are free to make our own decisions.
Let’s be independent – and have a sunny day!
Clarity
P.S. "Independence – is loyalty to one’s best self and principles, and this is often disloyalty to the general idols and fetishes.” Mark Twain
P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, June 24, 2011
Courage
Good morning,
Wow! Monday seems like it was just here but today really is Friday. Yesterday a friend of mine was anxiously worrying and our discussion brought to mind some wise words from Dale Carnegie.
“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”
Taking positive action, however small, can get us moving in the right direction to overcome challenges and conquer fears.
Today let's have courage - and a sunny day!
Clarity
P.S. "Fortune favors the brave." Publius Terence
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Wow! Monday seems like it was just here but today really is Friday. Yesterday a friend of mine was anxiously worrying and our discussion brought to mind some wise words from Dale Carnegie.
“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.”
Taking positive action, however small, can get us moving in the right direction to overcome challenges and conquer fears.
Today let's have courage - and a sunny day!
Clarity
P.S. "Fortune favors the brave." Publius Terence
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, June 17, 2011
Change Up
Good morning,
It's Friday and going to be a beautiful one here in Michigan. Last night I was excited to open my just-arrived shiny copy of a new book published by my friend Brian Bartes. I randomly opened it in the middle and my eyes fell on these words.
"Changes creates opportunity, and those who are willing and able to learn new skills will be well positioned to benefit from change."
Wow - Brian, what a timely message! Change can be very challenging and today's sunny note is a word of encouragement to believe in yourself and focus on turning the challenges into opportunities.
If you'd like to know more about Brian and his excellent book, called Life Lessons, the website is www.LifeLessonsTheBook.com.
Let's change for the better - and have a sunny day!
Clarity
P.S. "It's what you learn after you know it all that counts." John Wooden
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
It's Friday and going to be a beautiful one here in Michigan. Last night I was excited to open my just-arrived shiny copy of a new book published by my friend Brian Bartes. I randomly opened it in the middle and my eyes fell on these words.
"Changes creates opportunity, and those who are willing and able to learn new skills will be well positioned to benefit from change."
Wow - Brian, what a timely message! Change can be very challenging and today's sunny note is a word of encouragement to believe in yourself and focus on turning the challenges into opportunities.
If you'd like to know more about Brian and his excellent book, called Life Lessons, the website is www.LifeLessonsTheBook.com.
Let's change for the better - and have a sunny day!
Clarity
P.S. "It's what you learn after you know it all that counts." John Wooden
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, June 10, 2011
Never Too Late
Good morning,
Happy Friday! Is there something you've wanted to do but now it seems too late? Don't let that get in your way! No matter what you have in mind...
It's not too late.
Sure, it might have been easier or wiser to start sooner, but that's no excuse for not starting now.
It also helps to remember that "never too late" applies to little things as well as big things. Phone calls that need to be returned? Tasks that need to be finished? Words that need to be said? I know I've been guilty of using the passage of time as an excuse not to do something, telling myself "I should have done that a long time ago."
So whether it's a lofty goal we have in mind or a simple task we should complete, let's start now - and have a sunny day.
Clarity
P.S. "It's never too late to be who you might have been." George Eliot
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Happy Friday! Is there something you've wanted to do but now it seems too late? Don't let that get in your way! No matter what you have in mind...
It's not too late.
Sure, it might have been easier or wiser to start sooner, but that's no excuse for not starting now.
It also helps to remember that "never too late" applies to little things as well as big things. Phone calls that need to be returned? Tasks that need to be finished? Words that need to be said? I know I've been guilty of using the passage of time as an excuse not to do something, telling myself "I should have done that a long time ago."
So whether it's a lofty goal we have in mind or a simple task we should complete, let's start now - and have a sunny day.
Clarity
P.S. "It's never too late to be who you might have been." George Eliot
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, June 3, 2011
Path Finding
Good morning,
It’s Friday and finally feels like summer in Michigan! This week I’ve been reflecting on the power each of us has to choose our own path. Even when we feel stuck, if we look closely at a situation there’s almost always more than one option. However, it’s up to us to:
Use the power to choose.
"If you have a choice but you don't make use of it, that's as good as not having one," says success coach Jonathan Sprinkles, who spoke at a recent Yes! Network event. Figuring out our options and making tough choices are often daunting, but always worth it, in order for us to actively guide the direction of our own lives.
This morning let's choose to have a sunny day!
Clarity
P.S. “We choose our joys and sorrows long before we experience them.” Khalil Gibran
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
It’s Friday and finally feels like summer in Michigan! This week I’ve been reflecting on the power each of us has to choose our own path. Even when we feel stuck, if we look closely at a situation there’s almost always more than one option. However, it’s up to us to:
Use the power to choose.
"If you have a choice but you don't make use of it, that's as good as not having one," says success coach Jonathan Sprinkles, who spoke at a recent Yes! Network event. Figuring out our options and making tough choices are often daunting, but always worth it, in order for us to actively guide the direction of our own lives.
This morning let's choose to have a sunny day!
Clarity
P.S. “We choose our joys and sorrows long before we experience them.” Khalil Gibran
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, May 27, 2011
Bridging Troubled Water
Good morning,
Happy Friday! In today’s interconnected business environment it seems that the importance of not burning bridges should be pretty obvious. Yet lately I’ve observed a number of situations that left me shaking my head.
These were instances in which one party didn’t get the outcome they wanted from the other and instead of being graceful about it they lashed out. I’m simply amazed by the shortsightedness of such bridge burning behaviors, which turn temporary setbacks into permanent losses. Since we don’t always get what we want today, the following advice is especially important.
Think long term.
Earlier this week I hired a company I haven’t worked with in years. I kept their contact information all this time because they did a great job and in particular, I still remember how gracious they were when I canceled their services. No muss, no fuss, just “we hope to have the opportunity to work with you again in the future.” That’s the opposite of burning bridges.
Let’s build some bridges – and have a sunny day!
Clarity
P.S. Life is short but there is always time for courtesy. Ralph Waldo Emerson
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Happy Friday! In today’s interconnected business environment it seems that the importance of not burning bridges should be pretty obvious. Yet lately I’ve observed a number of situations that left me shaking my head.
These were instances in which one party didn’t get the outcome they wanted from the other and instead of being graceful about it they lashed out. I’m simply amazed by the shortsightedness of such bridge burning behaviors, which turn temporary setbacks into permanent losses. Since we don’t always get what we want today, the following advice is especially important.
Think long term.
Earlier this week I hired a company I haven’t worked with in years. I kept their contact information all this time because they did a great job and in particular, I still remember how gracious they were when I canceled their services. No muss, no fuss, just “we hope to have the opportunity to work with you again in the future.” That’s the opposite of burning bridges.
Let’s build some bridges – and have a sunny day!
Clarity
P.S. Life is short but there is always time for courtesy. Ralph Waldo Emerson
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, May 20, 2011
Funny Bone to Pick
Good morning,
It's Friday! Have you had a good laugh lately? They say laughter is the best medicine, and regardless it certainly makes life more fun. In our work lives laughter can help, too, with breaking the ice, building camaraderie and making the workday more enjoyable and therefore more productive. But trying to be funny is no excuse for being offensive.
Watch out for wisecracks.
This week 7-Eleven got sharply reprimanded about this after they made a wisecrack about Mental Health Month in a Facebook post, which has since been deleted. It's yet another reminder to think before one speaks - or writes - and when in doubt...leave it out.
Today let's try to make others laugh - without hurting anyone's feelings - so we can all have a sunny day!
Clarity
P.S. Do you have a favorite clean joke from your childhood? Here's one of mine :)
Why did the turtle cross the road?
To get to the shell station!
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
It's Friday! Have you had a good laugh lately? They say laughter is the best medicine, and regardless it certainly makes life more fun. In our work lives laughter can help, too, with breaking the ice, building camaraderie and making the workday more enjoyable and therefore more productive. But trying to be funny is no excuse for being offensive.
Watch out for wisecracks.
This week 7-Eleven got sharply reprimanded about this after they made a wisecrack about Mental Health Month in a Facebook post, which has since been deleted. It's yet another reminder to think before one speaks - or writes - and when in doubt...leave it out.
Today let's try to make others laugh - without hurting anyone's feelings - so we can all have a sunny day!
Clarity
P.S. Do you have a favorite clean joke from your childhood? Here's one of mine :)
Why did the turtle cross the road?
To get to the shell station!
P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, April 29, 2011
Self-Fulfilling Prophecy
Good morning,
Happy Friday! Have you ever gotten a new car and then suddenly you see the same model everywhere? Last time I bought a car it seemed like everybody followed my example and got the same one in the same color no less. Of course what really happened is this.
We find what we’re looking for.
This is true in pretty much all areas of our lives and when it comes to managing employees, apparently it’s been scientifically proven, according to an article in yesterday’s Science Daily.
“How leaders view their employees tends to become a self-fulfilling prophecy,” according to Thomas Sy, assistant professor of psychology at UC Riverside and a longtime business leadership consultant. In what he describes as the first study to examine leaders' conceptions of followers, the psychologist found that "if managers view followers positively -- that they are good citizens, industrious, enthusiastic -- they will treat their employees positively. If they think of their employees negatively -- that they are conforming, insubordinate and incompetent -- they will treat them that way," he said. "Manager beliefs about employees impact organizational outcomes."
This study is an interesting reinforcement of an important piece of common sense, that having positive expectations increases the likelihood of positive results.
Let’s stay positive – and have a sunny day!
Clarity
P.S. "Treat people as if they were what they ought to be, and you help them to become what they are capable of being." Goethe
P.P.S. I always enjoy hearing from you and I thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Happy Friday! Have you ever gotten a new car and then suddenly you see the same model everywhere? Last time I bought a car it seemed like everybody followed my example and got the same one in the same color no less. Of course what really happened is this.
We find what we’re looking for.
This is true in pretty much all areas of our lives and when it comes to managing employees, apparently it’s been scientifically proven, according to an article in yesterday’s Science Daily.
“How leaders view their employees tends to become a self-fulfilling prophecy,” according to Thomas Sy, assistant professor of psychology at UC Riverside and a longtime business leadership consultant. In what he describes as the first study to examine leaders' conceptions of followers, the psychologist found that "if managers view followers positively -- that they are good citizens, industrious, enthusiastic -- they will treat their employees positively. If they think of their employees negatively -- that they are conforming, insubordinate and incompetent -- they will treat them that way," he said. "Manager beliefs about employees impact organizational outcomes."
This study is an interesting reinforcement of an important piece of common sense, that having positive expectations increases the likelihood of positive results.
Let’s stay positive – and have a sunny day!
Clarity
P.S. "Treat people as if they were what they ought to be, and you help them to become what they are capable of being." Goethe
P.P.S. I always enjoy hearing from you and I thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, April 1, 2011
The High Road
Good morning,
It's April 1st! Today, and every day, don't get fooled into taking the wrong turn when challenged by a provocative or combative individual. In almost every situation, we have a choice of either taking the high road or taking the low road. Often the "high road" means responding respectfully or professionally to disrespectful or unprofessional behavior. No matter what:
Treat others the way we would like to be treated.
Sometimes it's very difficult and that's when it's very important. Even though we can’t control other people’s behavior, we can always control our own, and everyone benefits when we take the high road.
So no matter what thunderstorms you run into this Friday, bring your own sunshine - and have a sunny day!
Clarity
“Those who bring sunshine to the lives of others cannot keep it from themselves.” ~James Matthew Barrie
Friday, February 25, 2011
Believe It
Good morning,
It was great hearing news reports this week about Michigan organizations planning to expand their workforces. This raises the question, what traits are employers looking for when hiring?
When asked this question, a business owner conducting a recent seminar replied, “Confidence, above anything else.” So today's sunny note is a reminder to...
Believe in yourself.
When you have confidence that you can accomplish anything, anything can be accomplished. The world needs what you have to offer.
Believe it - and have a sunny day.
Clarity
P.S. "As is our confidence, so is our capacity." William Hazlitt
P.P.S. I always enjoy hearing from you and I thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
It was great hearing news reports this week about Michigan organizations planning to expand their workforces. This raises the question, what traits are employers looking for when hiring?
When asked this question, a business owner conducting a recent seminar replied, “Confidence, above anything else.” So today's sunny note is a reminder to...
Believe in yourself.
When you have confidence that you can accomplish anything, anything can be accomplished. The world needs what you have to offer.
Believe it - and have a sunny day.
Clarity
P.S. "As is our confidence, so is our capacity." William Hazlitt
P.P.S. I always enjoy hearing from you and I thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, January 7, 2011
Just Because
Good morning,
Happy Friday! Some things in life are worth doing just because they’re the right thing to do. The world is full of crossroads where commercial interests and human concerns seem to point in different directions. Today’s sunny note is simply a reminder to take the high road.
Do the right thing just because it’s the right thing to do.
Not every action needs an obvious “return on investment.” It’s inevitable that some of the things we do for the people in our lives will go unnoticed or even unappreciated. Yet we do them anyway. Not for pats on the back or commercial rewards, but simply because we care.
In fact, caring turns out to be its own reward, making each of us happier at the end of the road.
Drive safely – and have a sunny day!
Clarity
P.S. In response to last week’s Sunny Note, Cheri Young sent in a great suggestion that I asked her permission to share with you today. Here is Cheri’s recommended alternative to "resolutions." Thanks Cheri!
>>>I find that most resolutions are good for about 3-4 days, after that we are crabby and discouraged. I make a list called "less and more." This way I can celebrate improvement and failure never happens unless I quit trying.
Instead of the usual, I want to lose XX pounds. How about:
I want to eat more real fruit and less refined sugars.
I want to eat more lean protein and fewer fast food hamburgers
Supporting actions:
• Change purchases at grocery store, we tend to eat what is at hand.
• Eat Grilled chicken salads instead of fried foods at restaurants.
I want to spend less time on routine cooking.
I want to spend more time entertaining.
Supporting actions:
• Double the recipe on "routine" foods and store/freeze for another day.
• Pick one weekend a month and invite friends for dinner and cards. (Friends bring the wine and fruit-based dessert.)
I want to save more money.
Supporting actions:
• Increase your retirement savings by one percent and eat out less often.
• Throw change in a cookie jar for the next vacation instead of using your credit card.
• Invite friends to dinner and cards instead of going out, put saved dollars in cookie jar.
As you can see, some actions have multiple results! This is way more fun and successful than promising to lose 10 pounds. Best Regards, Cheri
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
www.SunnyMediaGroup.com
Happy Friday! Some things in life are worth doing just because they’re the right thing to do. The world is full of crossroads where commercial interests and human concerns seem to point in different directions. Today’s sunny note is simply a reminder to take the high road.
Do the right thing just because it’s the right thing to do.
Not every action needs an obvious “return on investment.” It’s inevitable that some of the things we do for the people in our lives will go unnoticed or even unappreciated. Yet we do them anyway. Not for pats on the back or commercial rewards, but simply because we care.
In fact, caring turns out to be its own reward, making each of us happier at the end of the road.
Drive safely – and have a sunny day!
Clarity
P.S. In response to last week’s Sunny Note, Cheri Young sent in a great suggestion that I asked her permission to share with you today. Here is Cheri’s recommended alternative to "resolutions." Thanks Cheri!
>>>I find that most resolutions are good for about 3-4 days, after that we are crabby and discouraged. I make a list called "less and more." This way I can celebrate improvement and failure never happens unless I quit trying.
Instead of the usual, I want to lose XX pounds. How about:
I want to eat more real fruit and less refined sugars.
I want to eat more lean protein and fewer fast food hamburgers
Supporting actions:
• Change purchases at grocery store, we tend to eat what is at hand.
• Eat Grilled chicken salads instead of fried foods at restaurants.
I want to spend less time on routine cooking.
I want to spend more time entertaining.
Supporting actions:
• Double the recipe on "routine" foods and store/freeze for another day.
• Pick one weekend a month and invite friends for dinner and cards. (Friends bring the wine and fruit-based dessert.)
I want to save more money.
Supporting actions:
• Increase your retirement savings by one percent and eat out less often.
• Throw change in a cookie jar for the next vacation instead of using your credit card.
• Invite friends to dinner and cards instead of going out, put saved dollars in cookie jar.
As you can see, some actions have multiple results! This is way more fun and successful than promising to lose 10 pounds. Best Regards, Cheri
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
www.SunnyMediaGroup.com
Friday, December 24, 2010
Traffic Jams
Good morning,
Merry Christmas Eve! I hope your holidays are going well and all the hustle and bustle translates into peace and joy. This week’s flurry of activity has reminded me about an important ingredient to a peaceful and joyful life.
Patience.
Admittedly, I am one of those people always in a hurry, trying to pack 25 hours into the day. But over the years I’ve learned that in order to thrive or even just survive, all the rushing around needs to be deliberately sprinkled with patience. Deliberately, as in consciously choosing to slow down or even back away when necessary to let the situation breathe. Frequently, the recipe for patience includes a dash of flexibility and a pinch of creativity.
You know…like when the store you’re trying to reach is hemmed in for blocks by cars all trying to turn left into the same place and you’re stuck in the middle of an intersection five blocks away when the light turns red and if only people would stop cutting you off you know you could get where you’re going or at least get out of the intersection before cross traffic blows you away…and then it suddenly occurs to you that buying the thing at the store is not what the holidays are all about, so you wave a friendlier gesture than previously contemplated to the guy who cut you off and pull away into the emptier right lane to find a different thing at a different store at a different time, and instead of white-knuckle driving you slow down, call a friend and turn traffic jam time into quality time talking with someone you love.
We’ve probably all heard Benjamin Franklin’s warning that haste makes waste. Often rushing actually makes things take longer (think of the traffic jams people cause by cutting each other off!) and impatience always makes them feel longer.
This morning let’s take a deep breath – and have a sunny day!
Clarity
P.S. “Patience is the ability to idle your motor when you feel like stripping your gears.” Barbara Johnson
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-670-7505
MetroMichigan.com
Merry Christmas Eve! I hope your holidays are going well and all the hustle and bustle translates into peace and joy. This week’s flurry of activity has reminded me about an important ingredient to a peaceful and joyful life.
Patience.
Admittedly, I am one of those people always in a hurry, trying to pack 25 hours into the day. But over the years I’ve learned that in order to thrive or even just survive, all the rushing around needs to be deliberately sprinkled with patience. Deliberately, as in consciously choosing to slow down or even back away when necessary to let the situation breathe. Frequently, the recipe for patience includes a dash of flexibility and a pinch of creativity.
You know…like when the store you’re trying to reach is hemmed in for blocks by cars all trying to turn left into the same place and you’re stuck in the middle of an intersection five blocks away when the light turns red and if only people would stop cutting you off you know you could get where you’re going or at least get out of the intersection before cross traffic blows you away…and then it suddenly occurs to you that buying the thing at the store is not what the holidays are all about, so you wave a friendlier gesture than previously contemplated to the guy who cut you off and pull away into the emptier right lane to find a different thing at a different store at a different time, and instead of white-knuckle driving you slow down, call a friend and turn traffic jam time into quality time talking with someone you love.
We’ve probably all heard Benjamin Franklin’s warning that haste makes waste. Often rushing actually makes things take longer (think of the traffic jams people cause by cutting each other off!) and impatience always makes them feel longer.
This morning let’s take a deep breath – and have a sunny day!
Clarity
P.S. “Patience is the ability to idle your motor when you feel like stripping your gears.” Barbara Johnson
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-670-7505
MetroMichigan.com
Friday, December 17, 2010
Focus
Good morning,
Happy Holidays! At this time of year the joy of the season also brings with it some unique challenges of the season, as we rush around trying to pack so much activity into such a short timeframe. Inevitably, whether it’s during the holidays or not, we all occasionally find that we simply can’t do it all. When that happens, instead of getting frustrated by what you CAN’T do…
Focus on what you CAN do.
It’s very easy and counterproductive to get caught up in worrying about things that are beyond our ability to control. Instead, we’re better off accepting our limitations and crossing those undoable items off our list of concerns, which then enables us to focus more successfully on the things we can accomplish.
Let’s do what we can to have a sunny day!
Clarity
P.S. “Don’t let what you cannot do interfere with what you can do.” John Wooden
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-670-7505
MetroMichigan.com
Happy Holidays! At this time of year the joy of the season also brings with it some unique challenges of the season, as we rush around trying to pack so much activity into such a short timeframe. Inevitably, whether it’s during the holidays or not, we all occasionally find that we simply can’t do it all. When that happens, instead of getting frustrated by what you CAN’T do…
Focus on what you CAN do.
It’s very easy and counterproductive to get caught up in worrying about things that are beyond our ability to control. Instead, we’re better off accepting our limitations and crossing those undoable items off our list of concerns, which then enables us to focus more successfully on the things we can accomplish.
Let’s do what we can to have a sunny day!
Clarity
P.S. “Don’t let what you cannot do interfere with what you can do.” John Wooden
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-670-7505
MetroMichigan.com
Subscribe to:
Posts (Atom)
