Bridging Troubled Water

Good morning,

Happy Friday! In today’s interconnected business environment it seems that the importance of not burning bridges should be pretty obvious. Yet lately I’ve observed a number of situations that left me shaking my head.

These were instances in which one party didn’t get the outcome they wanted from the other and instead of being graceful about it they lashed out. I’m simply amazed by the shortsightedness of such bridge burning behaviors, which turn temporary setbacks into permanent losses. Since we don’t always get what we want today, the following advice is especially important.

Think long term.

Earlier this week I hired a company I haven’t worked with in years. I kept their contact information all this time because they did a great job and in particular, I still remember how gracious they were when I canceled their services. No muss, no fuss, just “we hope to have the opportunity to work with you again in the future.” That’s the opposite of burning bridges.

Let’s build some bridges – and have a sunny day!

Clarity

P.S. Life is short but there is always time for courtesy. Ralph Waldo Emerson

P.P.S. Please help spread the sunshine. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com