Good morning,
It’s Friday! I hope you had a nice week and a happy Independence Day. How wonderful it is to be free as a country and free as individuals to stand up for our own principles, beliefs and values. This morning I’m reflecting on our freedom to:
Think freely.
Each of us has the opportunity, and perhaps the obligation, to form our own opinions and forge our own path. Other people may try to tell us what to do and even how to think, but we are free to make our own decisions.
Let’s be independent – and have a sunny day!
Clarity
P.S. "Independence – is loyalty to one’s best self and principles, and this is often disloyalty to the general idols and fetishes.” Mark Twain
P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Showing posts with label Excellence. Show all posts
Showing posts with label Excellence. Show all posts
Friday, July 8, 2011
Friday, March 25, 2011
Special Delivery
Good morning,
Happy Friday! In a world of rising expectations and "need it yesterday" requests, we must be able to deliver on the commitments we make. Others are counting on us, and we're counting on others, so...
Don't over promise.
Helpful people risk falling into the dangerous trap of saying "yes" to everything. It's better to do more than we promise than to promise more than we do.
Remember that "yes" is not always the right answer - and have a sunny.
Clarity
P.S. "He who is most slow in making a promise is the most faithful in performance of it." Jean-Jacques Rousseau
P.P.S. I always enjoy hearing from you and I thank you for sharing A Sunny Note with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Happy Friday! In a world of rising expectations and "need it yesterday" requests, we must be able to deliver on the commitments we make. Others are counting on us, and we're counting on others, so...
Don't over promise.
Helpful people risk falling into the dangerous trap of saying "yes" to everything. It's better to do more than we promise than to promise more than we do.
Remember that "yes" is not always the right answer - and have a sunny.
Clarity
P.S. "He who is most slow in making a promise is the most faithful in performance of it." Jean-Jacques Rousseau
P.P.S. I always enjoy hearing from you and I thank you for sharing A Sunny Note with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, March 11, 2011
Go Team
Good morning,
Hurray - we made it to Friday! Looking back at this week, the word that describes it best is teamwork. So many things I'm proud to say got accomplished and not one of them by me alone. Today's sunny tip is simply this.
Work together.
Business is a team sport. Yet so many of us who care passionately about our work are at risk of trying to do it all ourselves. That's just not possible and if we try that approach we limit or diminish the results.
Instead, look for ways to effectively collaborate. One of the keys is to ask for help or involve other people BEFORE the crisis point...you know, that moment when you discover you can't do it alone and now it's a crisis because you didn't anticipate the need and involve someone else earlier in the process...
Instead of trying to avoid the need for help, let's anticipate it - and have a sunny day.
Clarity
P.S. "The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime." Babe Ruth
P.P.S. I always enjoy hearing from you and I thank you for sharing A Sunny Note with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Hurray - we made it to Friday! Looking back at this week, the word that describes it best is teamwork. So many things I'm proud to say got accomplished and not one of them by me alone. Today's sunny tip is simply this.
Work together.
Business is a team sport. Yet so many of us who care passionately about our work are at risk of trying to do it all ourselves. That's just not possible and if we try that approach we limit or diminish the results.
Instead, look for ways to effectively collaborate. One of the keys is to ask for help or involve other people BEFORE the crisis point...you know, that moment when you discover you can't do it alone and now it's a crisis because you didn't anticipate the need and involve someone else earlier in the process...
Instead of trying to avoid the need for help, let's anticipate it - and have a sunny day.
Clarity
P.S. "The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime." Babe Ruth
P.P.S. I always enjoy hearing from you and I thank you for sharing A Sunny Note with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, February 11, 2011
Write is Right
Good morning,
Happy Friday! Here's one of the simplest and most helpful keys to improving productivity.
Write it down.
Whether we're talking about things to do or information to remember, writing it down not only increases productivity but reduces stress. In fact, writing things down actually improves future recall. So even if we write something down and then throw away the paper (which I don't suggest) we're still more likely to remember the information than if we hadn't written it down in the first place.
Now who was I supposed to call this morning...?
Write away – and have a sunny day!
Clarity
P.S. "Accept responsibility for your life. Know that it is you who will get you where you want to go, no one else." Les Brown
P.P.S. I always enjoy hearing from you and I thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Happy Friday! Here's one of the simplest and most helpful keys to improving productivity.
Write it down.
Whether we're talking about things to do or information to remember, writing it down not only increases productivity but reduces stress. In fact, writing things down actually improves future recall. So even if we write something down and then throw away the paper (which I don't suggest) we're still more likely to remember the information than if we hadn't written it down in the first place.
Now who was I supposed to call this morning...?
Write away – and have a sunny day!
Clarity
P.S. "Accept responsibility for your life. Know that it is you who will get you where you want to go, no one else." Les Brown
P.P.S. I always enjoy hearing from you and I thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, January 28, 2011
Cutting Edge
Good Morning,
Aren’t Fridays grand! I don’t know about you, but for me this week has been all about learning new software. Powerful programs that will help our business do wonderful things…but only if we know how to use them.
Some people’s tools includes knives that can be sharpened, other people’s include computer programs that can be learned. Whatever you use, today’s note is a red-alert to:
Sharpen your tools.
It’s the only way to be cutting edge. I recently heard productivity expert and best-selling author Laura Stack tell a related story about her grandfather who made a living for his family chopping wood. They were paid by the amount they chopped and his team always earned more team than the other teams. Their secret? Every day they took 20 minutes for lunch. But while they were taking lunch, they were actually sharpening their tools.
Sadly, Laura reported that most of us only employ abut 20% of the capabilities of our computer programs because we haven’t learned how to use them.
Let’s brush up – and have a sunny day!
P.S. Did you know...you can save an Outlook email into a regular folder on your computer, just by selecting Save As and choosing *.msg as the file type. Then you can open the message, with its attachments, anytime in the future simply by double-clicking on it. Thanks for the tip Laura! You can read my review of Laura's entire seminar by visiting this link.
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Aren’t Fridays grand! I don’t know about you, but for me this week has been all about learning new software. Powerful programs that will help our business do wonderful things…but only if we know how to use them.
Some people’s tools includes knives that can be sharpened, other people’s include computer programs that can be learned. Whatever you use, today’s note is a red-alert to:
Sharpen your tools.
It’s the only way to be cutting edge. I recently heard productivity expert and best-selling author Laura Stack tell a related story about her grandfather who made a living for his family chopping wood. They were paid by the amount they chopped and his team always earned more team than the other teams. Their secret? Every day they took 20 minutes for lunch. But while they were taking lunch, they were actually sharpening their tools.
Sadly, Laura reported that most of us only employ abut 20% of the capabilities of our computer programs because we haven’t learned how to use them.
Let’s brush up – and have a sunny day!
P.S. Did you know...you can save an Outlook email into a regular folder on your computer, just by selecting Save As and choosing *.msg as the file type. Then you can open the message, with its attachments, anytime in the future simply by double-clicking on it. Thanks for the tip Laura! You can read my review of Laura's entire seminar by visiting this link.
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com
Friday, November 19, 2010
No More Excuses
Good morning,
It’s Friday and today’s motto is No More Excuses! That’s the kick-in-the-pants Sam Silverstein gave all of us who attended the recent Yes Network seminar in Novi. Eliminating excuses is essential to being accountable and…
Being accountable is essential to being successful.
Sam pointed out that it’s easier to be accountable to others than to be accountable to ourselves. Why? Because the easiest person to make excuses to is one’s self. And until we stop making excuses to ourselves, we can’t truly be accountable to anyone else.
Ready to laugh…or gag? Here are some (surprisingly) common late-to-work excuses Sam shared:
1. I dropped my car keys in the snow and I’m waiting for the temperature to warm up
2. I’m sorry I was late but it was foggy and I missed the building
3. My house is on fire and fire engine is blocking the driveway
4. My wife is going to get pregnant and I want to be there
Of course we would never say anything that stupid, right? But perhaps we have our own excuses we give ourselves for why we can’t do things, and our excuses are keeping us from living up to our potential.
Here’s a sobering thought, “The difference between what we know and what we don’t know, isn’t nearly as great as the difference between what we KNOW and what we DO.”
Right now, each of us can think of something we know we need to do, so let’s jump into action – and have a sunny day!
Clarity
“When we eliminate excuses, we’re taking the first step into the Accountability Zone, and when we’re in the Zone, amazing things happen.” Sam Silverstein SamSilverstein.com
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Metropolitan Lincoln
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
It’s Friday and today’s motto is No More Excuses! That’s the kick-in-the-pants Sam Silverstein gave all of us who attended the recent Yes Network seminar in Novi. Eliminating excuses is essential to being accountable and…
Being accountable is essential to being successful.
Sam pointed out that it’s easier to be accountable to others than to be accountable to ourselves. Why? Because the easiest person to make excuses to is one’s self. And until we stop making excuses to ourselves, we can’t truly be accountable to anyone else.
Ready to laugh…or gag? Here are some (surprisingly) common late-to-work excuses Sam shared:
1. I dropped my car keys in the snow and I’m waiting for the temperature to warm up
2. I’m sorry I was late but it was foggy and I missed the building
3. My house is on fire and fire engine is blocking the driveway
4. My wife is going to get pregnant and I want to be there
Of course we would never say anything that stupid, right? But perhaps we have our own excuses we give ourselves for why we can’t do things, and our excuses are keeping us from living up to our potential.
Here’s a sobering thought, “The difference between what we know and what we don’t know, isn’t nearly as great as the difference between what we KNOW and what we DO.”
Right now, each of us can think of something we know we need to do, so let’s jump into action – and have a sunny day!
Clarity
“When we eliminate excuses, we’re taking the first step into the Accountability Zone, and when we’re in the Zone, amazing things happen.” Sam Silverstein SamSilverstein.com
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Metropolitan Lincoln
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Friday, October 15, 2010
Purely Arbitrary
Good morning,
Happy Friday - I hope you’ve enjoyed a great week and successfully met all your deadlines! For most of us, deadlines are a standard part of life. When facing one, we automatically take measures to meet it and often the deadline itself helps us accomplish the goal.
The question is if deadlines are so helpful, then what kinds of deadlines are we setting for ourselves? And are we taking active measures to meet them? Today’s sunny tip is this:
Set arbitrary deadlines.
Arbitrary as in deciding, “I’m going to do this by that date, just because I say so,” and then do it, even when difficult. It’s phenomenal what we can accomplish when we pursue self-imposed deadlines with the same vigor we pursue deadlines imposed on us by others.
Over the years, and as recently as this week, I’ve jumped through some pretty crazy hoops to meet deadlines set by nobody else but me. Just the other day I was hustling to meet a self-imposed Tuesday deadline and an observer pointed out, “Your deadline is arbitrary. Why don’t you call it quits and finish on Wednesday?”
In response to that question, here are three simple reasons to set and meet an “arbitrary” deadline: getting more done, enjoying the sense of accomplishment, and generating better results due to the planning and prioritization required to meet the deadline.
Wishing you a sunny day,
Clarity
P.S. “A goal is a dream with a deadline.” Napoleon Hill
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Happy Friday - I hope you’ve enjoyed a great week and successfully met all your deadlines! For most of us, deadlines are a standard part of life. When facing one, we automatically take measures to meet it and often the deadline itself helps us accomplish the goal.
The question is if deadlines are so helpful, then what kinds of deadlines are we setting for ourselves? And are we taking active measures to meet them? Today’s sunny tip is this:
Set arbitrary deadlines.
Arbitrary as in deciding, “I’m going to do this by that date, just because I say so,” and then do it, even when difficult. It’s phenomenal what we can accomplish when we pursue self-imposed deadlines with the same vigor we pursue deadlines imposed on us by others.
Over the years, and as recently as this week, I’ve jumped through some pretty crazy hoops to meet deadlines set by nobody else but me. Just the other day I was hustling to meet a self-imposed Tuesday deadline and an observer pointed out, “Your deadline is arbitrary. Why don’t you call it quits and finish on Wednesday?”
In response to that question, here are three simple reasons to set and meet an “arbitrary” deadline: getting more done, enjoying the sense of accomplishment, and generating better results due to the planning and prioritization required to meet the deadline.
Wishing you a sunny day,
Clarity
P.S. “A goal is a dream with a deadline.” Napoleon Hill
P.P.S. Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly from me by email each Friday.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Friday, September 10, 2010
14 Tons of Passion
Good morning,
Friday is here – and I hope you had a wonderful week and Labor Day weekend! Today’s food-for-thought is inspired by Ursula Burns, Chairman & CEO of Xerox Corporation. I enjoyed hearing her speak at this week’s Detroit Economic Club meeting. When asked by an audience-member how to become as successful as Ms. Burns, she said:
“Find something that you love and work really, really hard to do it well.”
When we’re passionate about the work we do, we create better results, we’re more fulfilled, and ultimately more successful. Most importantly, Ms. Burns reminded us that success isn’t all about dollars and perks. It’s about enjoying a fulfilling life. The work doesn’t have to be glamorous in order for us to put our heart into it. Every job can be done with enthusiasm and great success.
I heard a very touching example in a conversion on the radio between two New York City sanitation workers. They were talking passionately about clearing 14 tons of garbage from the city streets each day. I googled and found a link so you can hear them at http://bit.ly/cvly9d. If they can bring such enthusiasm to their work, we can too!
Wishing you a successful and sunny day,
Clarity
P.S. What if the job you’re doing right now isn’t your dream job? In the words of Crosby Stills Nash, “If you can't be with the one you love, love the one you're with.”
P.P.S. “The kind of commitment I find among the best performers across virtually every field is a single-minded passion for what they do, an unwavering desire for excellence in the way they think and the way they work.” Jim Collins, Author
Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly by email each Friday.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135313-670-7505
MetroMichigan.com
Friday is here – and I hope you had a wonderful week and Labor Day weekend! Today’s food-for-thought is inspired by Ursula Burns, Chairman & CEO of Xerox Corporation. I enjoyed hearing her speak at this week’s Detroit Economic Club meeting. When asked by an audience-member how to become as successful as Ms. Burns, she said:
“Find something that you love and work really, really hard to do it well.”
When we’re passionate about the work we do, we create better results, we’re more fulfilled, and ultimately more successful. Most importantly, Ms. Burns reminded us that success isn’t all about dollars and perks. It’s about enjoying a fulfilling life. The work doesn’t have to be glamorous in order for us to put our heart into it. Every job can be done with enthusiasm and great success.
I heard a very touching example in a conversion on the radio between two New York City sanitation workers. They were talking passionately about clearing 14 tons of garbage from the city streets each day. I googled and found a link so you can hear them at http://bit.ly/cvly9d. If they can bring such enthusiasm to their work, we can too!
Wishing you a successful and sunny day,
Clarity
P.S. What if the job you’re doing right now isn’t your dream job? In the words of Crosby Stills Nash, “If you can't be with the one you love, love the one you're with.”
P.P.S. “The kind of commitment I find among the best performers across virtually every field is a single-minded passion for what they do, an unwavering desire for excellence in the way they think and the way they work.” Jim Collins, Author
Thank you for sharing Sunny Notes with others. New readers can Visit This Link to add an email address to receive Sunny Notes directly by email each Friday.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135313-670-7505
MetroMichigan.com
Friday, August 20, 2010
Slow & Steady
Good morning,
Happy Friday! I’m reminded this week of Aesop’s fable about the Tortoise and the Hare. The Hare started out fast but didn’t discipline himself to stick to the program, while the Tortoise consistently put one foot in front of the other until he crossed the finish line first. It’s a simple story to illustrate a profound point.
Self discipline is the foundation of success.
Without self discipline, we get distracted, fail to finish things we start and allow ourselves to drift away from fundamental practices that (in the back of our minds) we know would make us more successful.
The good news is that some of the most important things we must do every day aren’t physically demanding. Instead, the challenge - or opportunity - lies in exercising the necessary willpower to do what needs to be done, and done consistently.
Today, self discipline helped carve out the time to write this Sunny Note, in order to walk my talk and wish you a sunny day!
Clarity
P.S. “In reading the lives of great men, I found that the first victory they won was over themselves... self-discipline with all of them came first.” Harry S. Truman
P.P.S. Thank you for sharing Sunny Notes with others. New readers can visit This Link to add an email address to receive Sunny Notes directly each Friday or read prior Sunny Notes at clarity.tv.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Happy Friday! I’m reminded this week of Aesop’s fable about the Tortoise and the Hare. The Hare started out fast but didn’t discipline himself to stick to the program, while the Tortoise consistently put one foot in front of the other until he crossed the finish line first. It’s a simple story to illustrate a profound point.
Self discipline is the foundation of success.
Without self discipline, we get distracted, fail to finish things we start and allow ourselves to drift away from fundamental practices that (in the back of our minds) we know would make us more successful.
The good news is that some of the most important things we must do every day aren’t physically demanding. Instead, the challenge - or opportunity - lies in exercising the necessary willpower to do what needs to be done, and done consistently.
Today, self discipline helped carve out the time to write this Sunny Note, in order to walk my talk and wish you a sunny day!
Clarity
P.S. “In reading the lives of great men, I found that the first victory they won was over themselves... self-discipline with all of them came first.” Harry S. Truman
P.P.S. Thank you for sharing Sunny Notes with others. New readers can visit This Link to add an email address to receive Sunny Notes directly each Friday or read prior Sunny Notes at clarity.tv.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Friday, August 6, 2010
Exemplary Leadership
Good morning,
Happy Friday! When I was a child one of our neighbor ladies often said, half joking, “Do as I say and not as I do.” Her wry tone came from the fact that she genuinely didn’t want us kids to pick up habits like smoking and drinking, yet she saw the hypocrisy in saying "don't smoke" at the same time that she lit up.
In business, as in our personal lives, leading by example is far more effective than leading by decree because:
Actions speak louder than words.
Leading by example is of course easier said than done, but it's usually worth the effort. I'm reminded of a friend who for years has had a plaque in his office featuring a great quote from Ralph Waldo Emerson, "What you do speaks so loudly that I cannot hear what you say."
Let's let our actions do the talking - and have a sunny day!
Clarity
P.S. “Setting an example is not the main means of influencing another, it is the only means.” Albert Einstein
P.P.S. Thank you for sharing Sunny Notes with others. New readers can visit This Link to add an email address to receive Sunny Notes directly each Friday or read prior Sunny Notes at http://www.clarity.tv/.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Happy Friday! When I was a child one of our neighbor ladies often said, half joking, “Do as I say and not as I do.” Her wry tone came from the fact that she genuinely didn’t want us kids to pick up habits like smoking and drinking, yet she saw the hypocrisy in saying "don't smoke" at the same time that she lit up.
In business, as in our personal lives, leading by example is far more effective than leading by decree because:
Actions speak louder than words.
Leading by example is of course easier said than done, but it's usually worth the effort. I'm reminded of a friend who for years has had a plaque in his office featuring a great quote from Ralph Waldo Emerson, "What you do speaks so loudly that I cannot hear what you say."
Let's let our actions do the talking - and have a sunny day!
Clarity
P.S. “Setting an example is not the main means of influencing another, it is the only means.” Albert Einstein
P.P.S. Thank you for sharing Sunny Notes with others. New readers can visit This Link to add an email address to receive Sunny Notes directly each Friday or read prior Sunny Notes at http://www.clarity.tv/.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Friday, July 16, 2010
Simply Splendid
Good morning,
It’s Friday and that’s reason to smile! Life is complicated, but not every part of it has to be. In fact, we often make things more complicated than necessary. That’s why today’s note is an important reminder to:
Keep It Simple.
In business, it’s especially important to avoid overcomplicating processes. Here’s a pretty common scenario…
A process gets put in place, perhaps with the help of an industry “expert.” The process is relatively simple. Results improve. The people involved in the process think, “Wow, this simple process is really helping. Let’s add these additional steps to make it even better!” Unfortunately the more complicated process doesn’t yield improvement. Instead, results deteriorate and, low-and-behold, it’s time to bring back the expert who tells us to get back to basics and, sure enough, reinstates a more simple – more effective – process.
Every industry has its “basics,” those core practices that contribute to success. In our own work, we most likely know what those basics are. The key is to stick with them. Focusing on improvement is good. But watch out, because complicating something is not the same as improving it.
When in doubt – KIS – and have a sunny day!
Clarity
P.S. “‘Think simple’ as my old master used to say - meaning reduce the whole of its parts into the simplest terms, getting back to first principles.”
Frank Lloyd Wright
P.P.S. Thank you for sharing Sunny Notes with others. New readers can visit This Link to add an email address to receive Sunny Notes directly each Friday morning. Prior Sunny Notes are available at ASunnyNote.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
It’s Friday and that’s reason to smile! Life is complicated, but not every part of it has to be. In fact, we often make things more complicated than necessary. That’s why today’s note is an important reminder to:
Keep It Simple.
In business, it’s especially important to avoid overcomplicating processes. Here’s a pretty common scenario…
A process gets put in place, perhaps with the help of an industry “expert.” The process is relatively simple. Results improve. The people involved in the process think, “Wow, this simple process is really helping. Let’s add these additional steps to make it even better!” Unfortunately the more complicated process doesn’t yield improvement. Instead, results deteriorate and, low-and-behold, it’s time to bring back the expert who tells us to get back to basics and, sure enough, reinstates a more simple – more effective – process.
Every industry has its “basics,” those core practices that contribute to success. In our own work, we most likely know what those basics are. The key is to stick with them. Focusing on improvement is good. But watch out, because complicating something is not the same as improving it.
When in doubt – KIS – and have a sunny day!
Clarity
P.S. “‘Think simple’ as my old master used to say - meaning reduce the whole of its parts into the simplest terms, getting back to first principles.”
Frank Lloyd Wright
P.P.S. Thank you for sharing Sunny Notes with others. New readers can visit This Link to add an email address to receive Sunny Notes directly each Friday morning. Prior Sunny Notes are available at ASunnyNote.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
Friday, July 9, 2010
Ladies and Gentlemen
Good morning,
Happy Friday! Today’s sunny note is both a tip and a bit of a myth-buster. I’ve often heard the (hopefully exaggerated) statement that something many people fear more than death is public speaking. Yet frequently or infrequently, just about all of us have to do it – in our careers, at weddings – you name it. When that happens, we typically want to sound natural or even spontaneous. But for some reason it’s a well kept secret that the best way to sound natural or unrehearsed is to:
Rehearse.
This topic came up the other day when someone commented about one of my TV spots for Metropolitan, saying “It looks so natural like you didn’t rehearse at all.” I appreciate the kind compliment. However, it illustrates a dangerous misconception, that the best way to appear spontaneous is to wing it. Quite the opposite is true.
The more prepared we are, the more confident we feel, and the more confident we feel, the more comfortable we appear.
By the way - another myth is that a good public speaker must be a “natural.” Actually, the ability to speak well in public is a learned skill and just like so many other things in life, proper preparation prevents poor performance.
Here’s a toast to facing life’s most terrifying moments – and having a sunny day!
Clarity
P.S. “I'm just preparing my impromptu remarks.” Winston Churchill
P.P.S. Thank you for visiting ASunnyNote.com!
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
Happy Friday! Today’s sunny note is both a tip and a bit of a myth-buster. I’ve often heard the (hopefully exaggerated) statement that something many people fear more than death is public speaking. Yet frequently or infrequently, just about all of us have to do it – in our careers, at weddings – you name it. When that happens, we typically want to sound natural or even spontaneous. But for some reason it’s a well kept secret that the best way to sound natural or unrehearsed is to:
Rehearse.
This topic came up the other day when someone commented about one of my TV spots for Metropolitan, saying “It looks so natural like you didn’t rehearse at all.” I appreciate the kind compliment. However, it illustrates a dangerous misconception, that the best way to appear spontaneous is to wing it. Quite the opposite is true.
The more prepared we are, the more confident we feel, and the more confident we feel, the more comfortable we appear.
By the way - another myth is that a good public speaker must be a “natural.” Actually, the ability to speak well in public is a learned skill and just like so many other things in life, proper preparation prevents poor performance.
Here’s a toast to facing life’s most terrifying moments – and having a sunny day!
Clarity
P.S. “I'm just preparing my impromptu remarks.” Winston Churchill
P.P.S. Thank you for visiting ASunnyNote.com!
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
Friday, July 2, 2010
Stand Up
Good morning,
Happy Friday! It’s often said that “Reputation is everything.” Today’s sunny note invites us to ask ourselves this question:
What do I stand for?
Perhaps it’s honesty, kindness, perseverance or something else entirely. To stand for something we must stand up for it, even when the going gets tough. The characteristics that define us are those we exhibit consistently, not just when it’s convenient.
America stands for freedom, and the brave men and women of our armed forces stand up for it every day. They fight for freedom at the most difficult times in the most difficult places. This weekend we extend to them special thanks as we celebrate our country’s independence.
Each of us stands for something – or many things – that make a difference in our lives and the lives of others. That’s why it’s worth asking ourselves, or even asking someone else from their observations, “What do I stand for?”
Let’s stand up – and have a sunny day!
Clarity
P.S. “Character is like a tree and reputation like a shadow. The shadow is what we think of it; the tree is the real thing.” Abraham Lincoln, 16th U.S. President
P.P.S. Thank you for visiting ASunnyNote.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
Happy Friday! It’s often said that “Reputation is everything.” Today’s sunny note invites us to ask ourselves this question:
What do I stand for?
Perhaps it’s honesty, kindness, perseverance or something else entirely. To stand for something we must stand up for it, even when the going gets tough. The characteristics that define us are those we exhibit consistently, not just when it’s convenient.
America stands for freedom, and the brave men and women of our armed forces stand up for it every day. They fight for freedom at the most difficult times in the most difficult places. This weekend we extend to them special thanks as we celebrate our country’s independence.
Each of us stands for something – or many things – that make a difference in our lives and the lives of others. That’s why it’s worth asking ourselves, or even asking someone else from their observations, “What do I stand for?”
Let’s stand up – and have a sunny day!
Clarity
P.S. “Character is like a tree and reputation like a shadow. The shadow is what we think of it; the tree is the real thing.” Abraham Lincoln, 16th U.S. President
P.P.S. Thank you for visiting ASunnyNote.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
Friday, May 28, 2010
The Right Questions
Good morning,
Happy Friday! Here's the concept I'm contemplating this sunny morning. “The quality of your life and your business is directly relative to the quality of the questions you ask, especially the questions you ask yourself.” This quote is from Niurka, a compelling speaker I just heard at a Yes Network seminar. We all talk to ourselves (admit it!) and Niurka reminded me of how important it is to ask ourselves the right kind of questions, specifically:
Ask empowering questions.
Use words that frame questions in the affirmative. For example, we should ask ourselves “How can I be even more productive…” instead of “Why do I never get enough done…”
“Your subconscious mind will go to work on any question you ask yourself,” said Niurka. “The brain is like a missile that will move through all the information until it finds answers that fit the question, so your ability to formulate the question determines what you will get in the midst of infinite possibilities.” So ask yourself empowering questions and your subconscious will reveal empowering answers.
Imagine the possibilities - and have a sunny day!
Clarity
P.S. "We are what we think." Buddha
If you'd like to read more about Niurka's seminar or the equally good customer service seminar presented by James Lloyd, you're invited to read my Yes Network Seminar Reviews.
P.P.S. Thank you for visiting ASunnyNote.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
http://www.metromichigan.com/
Happy Friday! Here's the concept I'm contemplating this sunny morning. “The quality of your life and your business is directly relative to the quality of the questions you ask, especially the questions you ask yourself.” This quote is from Niurka, a compelling speaker I just heard at a Yes Network seminar. We all talk to ourselves (admit it!) and Niurka reminded me of how important it is to ask ourselves the right kind of questions, specifically:
Ask empowering questions.
Use words that frame questions in the affirmative. For example, we should ask ourselves “How can I be even more productive…” instead of “Why do I never get enough done…”
“Your subconscious mind will go to work on any question you ask yourself,” said Niurka. “The brain is like a missile that will move through all the information until it finds answers that fit the question, so your ability to formulate the question determines what you will get in the midst of infinite possibilities.” So ask yourself empowering questions and your subconscious will reveal empowering answers.
Imagine the possibilities - and have a sunny day!
Clarity
P.S. "We are what we think." Buddha
If you'd like to read more about Niurka's seminar or the equally good customer service seminar presented by James Lloyd, you're invited to read my Yes Network Seminar Reviews.
P.P.S. Thank you for visiting ASunnyNote.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
http://www.metromichigan.com/
Friday, May 21, 2010
Who Cares
Good morning,
It's Friday – and that makes me smile. But something else is making me smile even more today, a recent encounter with great customer service. It prompted me to share this simple reminder.
When you care, it shows.
For great (or even just good) customer service, there's no substitute for caring – no matter what else is taught in a training manual.
Where did I find great customer service? The other day I went to Twelve Oaks Mall to replace my favorite watch. After presenting the watch at various jewelry stores to lukewarm responses, I walked into Helzberg Diamonds. The associate, Mida, who promptly greeted me - instead of just pointing out what they had on display – also looked closely at my watch, asked me questions about it and proceeded to research her catalogues and computer in search of exactly what I wanted. Her attitude and actions together showed that she genuinely cared.
But here's the twist. Despite Mida's efforts, she wasn't able to find what I wanted. I was on a specific mission, so off I went. I eventually found my new watch at Lord & Taylor, but they didn’t have an in-store jeweler to customize the links in the band to fit my little wrist. So now what? Mida at Helzberg had struck me as a caring person, so even though it was a little awkward to go back and tell her I found the watch somewhere else, I felt she might understand. Sure enough, she handled my odd request with total grace. That's when the Helzberg experience went from good to great. I walked out with a perfectly fitted watch and a new favorite jewelry store. She might not even realize it, but the next time I'm shopping for jewelry, I'm headed to Helzberg.
The bottom line – caring is the key to customer service. If we don't care, performing the right procedures won't be enough. If we do care, even situations that seem like problems become opportunities to create customers for life.
May you enjoy great customer service - and have a sunny day!
Clarity
P.S. “What seems nasty, painful, evil, can become a source of beauty, joy and strength, if faced with an open mind. Every moment is a golden one for him who has the vision to recognize it as such.” Henry Miller, with special thanks to the Forum Fitness Center in Garden City for sharing this quote.
P.P.S. Thank you for visiting www.MySunnyNotes.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit www.JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
www.metromichigan.com
It's Friday – and that makes me smile. But something else is making me smile even more today, a recent encounter with great customer service. It prompted me to share this simple reminder.
When you care, it shows.
For great (or even just good) customer service, there's no substitute for caring – no matter what else is taught in a training manual.
Where did I find great customer service? The other day I went to Twelve Oaks Mall to replace my favorite watch. After presenting the watch at various jewelry stores to lukewarm responses, I walked into Helzberg Diamonds. The associate, Mida, who promptly greeted me - instead of just pointing out what they had on display – also looked closely at my watch, asked me questions about it and proceeded to research her catalogues and computer in search of exactly what I wanted. Her attitude and actions together showed that she genuinely cared.
But here's the twist. Despite Mida's efforts, she wasn't able to find what I wanted. I was on a specific mission, so off I went. I eventually found my new watch at Lord & Taylor, but they didn’t have an in-store jeweler to customize the links in the band to fit my little wrist. So now what? Mida at Helzberg had struck me as a caring person, so even though it was a little awkward to go back and tell her I found the watch somewhere else, I felt she might understand. Sure enough, she handled my odd request with total grace. That's when the Helzberg experience went from good to great. I walked out with a perfectly fitted watch and a new favorite jewelry store. She might not even realize it, but the next time I'm shopping for jewelry, I'm headed to Helzberg.
The bottom line – caring is the key to customer service. If we don't care, performing the right procedures won't be enough. If we do care, even situations that seem like problems become opportunities to create customers for life.
May you enjoy great customer service - and have a sunny day!
Clarity
P.S. “What seems nasty, painful, evil, can become a source of beauty, joy and strength, if faced with an open mind. Every moment is a golden one for him who has the vision to recognize it as such.” Henry Miller, with special thanks to the Forum Fitness Center in Garden City for sharing this quote.
P.P.S. Thank you for visiting www.MySunnyNotes.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit www.JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
www.metromichigan.com
Friday, May 7, 2010
The Key Ingredient
Good morning,
Hurray for Friday! Today’s food for thought involves one of the most important ingredients in life. Without it, lives are less joyful and careers are less successful.
The key ingredient is trust.
To get anywhere in business or in life, we have to be trusted and trustworthy. How? By keeping our word. Trust comes from saying we’re going to do something and then doing it. Rinse and repeat. And repeat and repeat...It’s that simple.
It’s simple but not necessarily easy. Trustworthiness is built on all the “little things,” like calling when we say we’re going to call, which over time form the foundation for being trusted (or not) with the “big things,” like receiving the promotion.
I’m fortunate to work with and have in my life some amazingly trustworthy people. And I try to be equally trustworthy. Since good habits help, I’ve been trying to avoid using misleading catch phrases like “just a minute,” which usually means more like five minutes, or telling my husband I’m “about to leave” the office, when really I need an hour.
The point? We must watch our words, because trust is hard to establish and easy to destroy. That’s why “under promise and over deliver” is good advice, not to impress the boss, but because trustworthiness depends on keeping our promises.
I promise to write to you next Friday – and I hope you have a sunny day!
Clarity
P.S. More food for thought…author unknown:
“Watch your thoughts, for they become words.
Watch your words, for they become actions.
Watch your actions, for they become habits.
Watch your habits, for they become character.
Watch your character, for it becomes your destiny.”
P.P.S. Thank you for visiting MySunnyNotes.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Friday, April 2, 2010
Claim the Blame
Good morning,
It's Friday and it's sunny! Two great reasons to smile. Plus, hopefully we'll get to enjoy some sunshine this weekend. Meanwhile, I'm reflecting on a fact that's quite simple but sometimes surprisingly controversial.
It's okay to apologize.
Strike that. It's essential to apologize. However, you've probably noticed that as a society we're out of the habit. Maybe it's fear of lawsuits. Maybe it's picked up from politicians who don't want to claim the blame. Sure - none of us wants to admit we screwed up, but saying "I'm sorry" isn't as scary as it seems.
This subject is on my mind today because I recently had the pleasure of attending a customer service seminar hosted by the Livonia Chamber of Commerce at the Embassy Suites. One of the many points addressed by presenter Robin Whitfield, Embassy Suites general manager, pertained to resolving customer concerns. Robin specifically brought up the fact that, too often, business representatives skip the important steps of being empathetic and apologizing to the customer. Instead, they jump straight from listening, if they really listen at all, to trying to problem solve.
I'll leave you with a handy little acronym that Robin used to articulate four important steps that should be followed - in this order - when addressing customer concerns, or anyone's concerns for that matter: LEAP. Listen, Empathize, Apologize and Problem Solve.
Have a sunny day!
Clarity
P.S. "Never ruin an apology with an excuse." Kimberly Johnson, American poet and Renaissance scholar.
P.P.S. Thank you for visiting www.MySunnyNotes.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit www.JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
It's Friday and it's sunny! Two great reasons to smile. Plus, hopefully we'll get to enjoy some sunshine this weekend. Meanwhile, I'm reflecting on a fact that's quite simple but sometimes surprisingly controversial.
It's okay to apologize.
Strike that. It's essential to apologize. However, you've probably noticed that as a society we're out of the habit. Maybe it's fear of lawsuits. Maybe it's picked up from politicians who don't want to claim the blame. Sure - none of us wants to admit we screwed up, but saying "I'm sorry" isn't as scary as it seems.
This subject is on my mind today because I recently had the pleasure of attending a customer service seminar hosted by the Livonia Chamber of Commerce at the Embassy Suites. One of the many points addressed by presenter Robin Whitfield, Embassy Suites general manager, pertained to resolving customer concerns. Robin specifically brought up the fact that, too often, business representatives skip the important steps of being empathetic and apologizing to the customer. Instead, they jump straight from listening, if they really listen at all, to trying to problem solve.
I'll leave you with a handy little acronym that Robin used to articulate four important steps that should be followed - in this order - when addressing customer concerns, or anyone's concerns for that matter: LEAP. Listen, Empathize, Apologize and Problem Solve.
Have a sunny day!
Clarity
P.S. "Never ruin an apology with an excuse." Kimberly Johnson, American poet and Renaissance scholar.
P.P.S. Thank you for visiting www.MySunnyNotes.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit www.JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Friday, March 26, 2010
Game On
Good morning,
Happy Friday! We’ve probably all heard some version of the concept that it’s insane to repeat the same behavior and expect different results. This of course implies that repeating the same behavior will in fact produce the same results. However, these days we can only wish that doing the same thing would produce the same results. Instead, in the business world the reality is this.
Doing the same things we’ve always done WILL NOT produce the same results we’ve always gotten.
Today’s fast-moving business environment demands that we tune up our game and learn new plays if we want to achieve the same results in the current economy that we used to achieve during better economic times. This is even more critical if we want to achieve superior results.
Today, companies are at risk if they assume that the same old marketing or customer service techniques from past years will continue to produce the same results. Likewise, employees are at risk if they think the skills they had when they got the job are the same skills that will be required keep the job. We absolutely must continually “brush up” to improve our competitiveness or risk becoming irrelevant.
Just look around. Many college students graduating today have great new skills. Many veteran employees getting laid off have great professional experience. For those of us with a job who want to stay at the front of our field, it’s game on. People who are unemployed already know how competitive the marketplace is. It’s those of us who are currently employed that need to wake up and smell the new economy – or risk getting benched.
So today, let’s ask ourselves what enhancements we can make to our skills – or what improvements we can make to our businesses – to ensure that we remain the top choice for our employers and customers.
Let’s stay in the game and have a sunny day!
Clarity
P.S. “Insanity: doing the same thing over and over again and expecting different results.” Albert Einstein, according to some internet sources. This quote has been attributed to other people as well after Einstein.
P.P.S. Thank you for visiting www.MySunnyNotes.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit www.JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Happy Friday! We’ve probably all heard some version of the concept that it’s insane to repeat the same behavior and expect different results. This of course implies that repeating the same behavior will in fact produce the same results. However, these days we can only wish that doing the same thing would produce the same results. Instead, in the business world the reality is this.
Doing the same things we’ve always done WILL NOT produce the same results we’ve always gotten.
Today’s fast-moving business environment demands that we tune up our game and learn new plays if we want to achieve the same results in the current economy that we used to achieve during better economic times. This is even more critical if we want to achieve superior results.
Today, companies are at risk if they assume that the same old marketing or customer service techniques from past years will continue to produce the same results. Likewise, employees are at risk if they think the skills they had when they got the job are the same skills that will be required keep the job. We absolutely must continually “brush up” to improve our competitiveness or risk becoming irrelevant.
Just look around. Many college students graduating today have great new skills. Many veteran employees getting laid off have great professional experience. For those of us with a job who want to stay at the front of our field, it’s game on. People who are unemployed already know how competitive the marketplace is. It’s those of us who are currently employed that need to wake up and smell the new economy – or risk getting benched.
So today, let’s ask ourselves what enhancements we can make to our skills – or what improvements we can make to our businesses – to ensure that we remain the top choice for our employers and customers.
Let’s stay in the game and have a sunny day!
Clarity
P.S. “Insanity: doing the same thing over and over again and expecting different results.” Albert Einstein, according to some internet sources. This quote has been attributed to other people as well after Einstein.
P.P.S. Thank you for visiting www.MySunnyNotes.com. If you’re new to Sunny Notes and would like to receive my sunny email each Friday, visit www.JoinSunnyNotes.com.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
313-670-7505
MetroMichigan.com
Friday, January 15, 2010
Chasing Perfection
Good morning,
It’s Friday! Today’s success tip is simple but challenging. I live by it and yet it’s difficult to put into words.
Vince Lombardi put it this way: “Perfection is not attainable. But if we chase perfection, we can catch excellence.”
It’s true that chasing perfection can be dangerous. But only if we’re unable to recognize and appreciate excellence when we catch it.
We could brainstorm lots of analogies, like:
- to get an A on a test (90% or higher) we’d better study for 100%. If we only study for 90% then we’re likely to end up with 80% when we crack under pressure…
- to close 10 new deals, we’d better attempt at least 12 in case some fall through…
- to break an Olympic record, train to go even faster or even further because “race day” may not bring out your personal best (I heard a great story about this years ago at a seminar; wish I still remembered who the athlete was)
- Here’s one! Goal: 0 typos. Result: fewer typos than if I had a more lenient goal…
The simple truth is that we often fall short of our potential. But that doesn’t mean we should lower our goals. Instead, try aiming even higher. If you want to win any Olympic medal, go for the Gold!
Or to paraphrase Vince Lombardi - To achieve excellence, strive for perfection.
And have a Sunny Day!
Clarity
P.S. Imagine if we all had the following work ethic. "There's only two things I had to do to win the Olympic gold,” said Olympic Gold Medalist Peter Vidmar, “Train when I wanted to, and train when I didn't."
More about athlete Peter Vidmar is located here: http://www.petervidmarinvite.org/. More about coach Vince Lombardi is located here: http://www.vincelombardi.com/.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
It’s Friday! Today’s success tip is simple but challenging. I live by it and yet it’s difficult to put into words.
Vince Lombardi put it this way: “Perfection is not attainable. But if we chase perfection, we can catch excellence.”
It’s true that chasing perfection can be dangerous. But only if we’re unable to recognize and appreciate excellence when we catch it.
We could brainstorm lots of analogies, like:
- to get an A on a test (90% or higher) we’d better study for 100%. If we only study for 90% then we’re likely to end up with 80% when we crack under pressure…
- to close 10 new deals, we’d better attempt at least 12 in case some fall through…
- to break an Olympic record, train to go even faster or even further because “race day” may not bring out your personal best (I heard a great story about this years ago at a seminar; wish I still remembered who the athlete was)
- Here’s one! Goal: 0 typos. Result: fewer typos than if I had a more lenient goal…
The simple truth is that we often fall short of our potential. But that doesn’t mean we should lower our goals. Instead, try aiming even higher. If you want to win any Olympic medal, go for the Gold!
Or to paraphrase Vince Lombardi - To achieve excellence, strive for perfection.
And have a Sunny Day!
Clarity
P.S. Imagine if we all had the following work ethic. "There's only two things I had to do to win the Olympic gold,” said Olympic Gold Medalist Peter Vidmar, “Train when I wanted to, and train when I didn't."
More about athlete Peter Vidmar is located here: http://www.petervidmarinvite.org/. More about coach Vince Lombardi is located here: http://www.vincelombardi.com/.
Clarity Patton Newhouse
Metropolitan Lincoln Mercury
32000 Ford Road
Garden City, MI 48135
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