Friday, January 6, 2012

New Website

Sunny Notes have a new home at www.SunnyNotes.com and www.sunnymediagroup.com/blog.

Please join me there!

Thanks,
Clarity

Friday, November 18, 2011

Flexibility

Good morning,

Happy Friday! This week seems to have a theme to it and the theme is flexibility.

Be flexible.

Sometimes flexibility is the most important ingredient to success. Setting goals is important, but the path to achieving them often requires willingness to explore new and unexpected twists and turns along the way. Whatever your dreams are…

Stay flexible – and have a sunny day!

Clarity

P.S. “Stay committed to your decisions, but stay flexible in your approach.” Tom Robbins

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Friday, November 11, 2011

The List

Good morning,

It’s Friday! I woke up this morning thinking about so many things to be grateful for – family, friends, clients, health and much more. We each have our own list of things to appreciate. However, in today’s ambitious environment it’s easy to get so focused on trying to achieve more that we have to remind ourselves to appreciate what we already have. In the words of Frederick Keonig:

“Happiness doesn’t come as a result of getting something we don’t have, but rather of recognizing and appreciating what we do have.”

Even during the most challenging times, if we look for it we can always find something to appreciate.

Thank you – and have a sunny day!

Clarity

P.S. “As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.” John Fitzgerald Kennedy

P.P.S. It’s always great to hear from you. You can also help spread the sunshine by forwarding Sunny Notes to others. New readers can visit this link to add their email address to receive Sunny Notes.

Friday, November 4, 2011

ROL

Good morning,

Do you feel lucky? This week I came across a great article in the New York Times to share with you called:

"What’s Luck Got to Do With It?"

Authors Jim Collins and Morten T. Hansen discuss the difference between luck and return on luck (ROL), based on research findings published in their new book, Great By Choice.

It's a fascinating article which concludes that "Resilience, not luck, is the signature of greatness."

Be strong - and have a sunny day!

Clarity

P.S. “What does not kill me, makes me stronger.” Nietzsche

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Friday, October 28, 2011

Step Up

Good morning,

Happy Friday! Earlier this week a friend commented on the importance of personal responsibility in team environments. She pointed out that for a team to succeed, the individuals must:

Take personal responsibility.

Teams can accomplish so much more than individuals, but not if being on a team is used as an excuse to leave things up to someone else or to make assumptions. We've all heard people make excuses like, "I thought so-and-so was handling it," when in fact they meant "I failed to make sure it got handled."

Personal responsibility doesn't mean doing everything alone. In fact, delegating tasks is often essential. Personal responsibility means being accountable for the outcomes.

No excuses - have a sunny day!

Clarity

P.S. “It is easy to dodge our responsibilities, but we cannot dodge the consequences of dodging our responsibilities.” Josiah Charles Stamp

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Friday, October 21, 2011

Plan Ahead

Good morning,

It's Friday! Got a lot on your plate? Rather than stressing, it helps to remember that a few minutes of planning can save hours of reworking.

“Let our advance worrying become advance thinking and planning.”

These are wise words from Winston Churchill, which have assisted me many times over the years. I hope they help you, too.

Happy planning – and have a sunny day!

Clarity

P.S. “Life is what happens to you while you're busy making other plans.” John Lennon

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Friday, October 14, 2011

Team Up

Good morning,

Happy Friday! Do you ever have one of those weeks where you look back and wonder how it all got done? There’s a one-word answer that can make all the difference.

Teamwork.

It’s amazing how productive a few people can be when they’re all working together to help each other succeed. The icing on the cupcake is that collaborating is not only more productive, it’s more fun.

Here are three little tips to facilitate successful teamwork:

1. Communicate. It’s almost impossible to over-communicate. On the other hand, insufficient communication can bring down a team. Provide clear, detailed instructions. Keep fellow team members informed. And make a habit of saying please and thank you to everyone, yes everyone.

2. Initiate. Don’t wait to be told. Don’t assume someone else is going to do it. Take the initiative to contribute wherever possible, while holding yourself accountable for finishing whatever you start.

3. Appreciate. Every team member has unique qualities. By encouraging each other’s strengths and appreciating each other’s efforts, we make our teams even stronger.

Best of all, working as a team means winning as a team and the joy of getting to celebrate together.

Go team – and have a sunny day!

Clarity

P.S. “Individual commitment to a group effort -- that is what makes a team work, a company work, a society work, a civilization work.” Vince Lombardi

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Friday, October 7, 2011

Legacy


Good morning,

Steve Jobs left an incredible legacy that will undoubtedly influence our lives forever. He was an inspiration to millions and his passing at the age of only 56 leaves me thinking about how fleeting life is. In Steve’s own words:

“Your time is limited, so don’t waste it living someone else’s life.”

Finding one’s own path through life isn’t easy, but walking with integrity is bound to take us to higher ground.

Clarity

P.S. “Go for it now. The future is promised to no one.” Wayne Dyer
 
P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Friday, September 30, 2011

Golden Opportunity

Good morning,

Happy Friday and final day of September! It’s either the end of summer or the beginning of one of Michigan's most beautiful seasons. As Henry David Thoreau tells us...

"It's not what you look at that matters, it's what you see."

By learning to choose our perspective we can see every end as a beginning and every obstacle as a golden opportunity.

So here’s to opportunity - and a sunny day!






Clarity

P.S. “As summer fades, find sunshine in the golden leaves of fall.” Amanda Lewan

P.P.S. To receive Sunny Notes each Friday morning in your email, simply
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Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, September 23, 2011

The Platinum Rule

Good morning,

Happy Friday! We're all familiar with the Golden Rule of "Do unto others as you would have them do unto you." But recently I was intrigued to hear Dr. Tony Alessandra talk about the Platinum Rule:

“Do unto others as THEY would have you do unto them.”

Not everyone wants to be treated in the same way. Therefore, whether in customer service or interpersonal relationships, it's important to figure out how others want to be treated and behave accordingly.

Dr. Alessandra pointed out that, “People won’t tell you how to treat them, so instead open your eyes and ears." They will give you signals, including non-verbal cues, that will let you know how to best interact with them.

"How to build rapport with anyone" was the topic of a recent Yes! Network seminar presented by Dr. Alessandra. If you'd like to review a summary of the complete presentation, you're invited to visit this link.

Enjoy - and have a sunny day!

Clarity

P.S. ”Trust men and they will be true to you; treat them greatly, and they will show themselves great.” Ralph Waldo Emerson

P.P.S. To receive Sunny Notes each Friday morning in your email, simply
Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, September 16, 2011

Bash Through

Good morning,

Hurray for Friday! Sure it's totally compatible to love one's job and love Fridays at the same time. I'm excited about this weekend because DMC Huron Valley-Sinai Hospital is celebrating its 25th Anniversary with a Health Harvest Bash on Sunday.

Reading about their history leads me to reflect on what it takes to build something great. In particular the ability to:

Overcome obstacles.

25 years ago the founders of Huron Valley overcame a lot of obstacles just to open a little community hospital which now is nationally recognized. This morning they're a reminder that whatever your dream is, persevere and you can achieve something great.

Happy Friday - and have a sunny day!

Clarity

“Energy and persistence conquer all things.” Benjamin Franklin

P.P.S. To receive Sunny Notes each Friday morning in your email, simply
Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, September 9, 2011

You're Right

Good morning,

Happy Friday! Golf anyone? Historically I haven’t been a very good putter but last weekend I delightfully sank the longest putt of my life. Then the crazy part was that a few holes later I did it again! Of course today’s sunny note isn’t about golf, it’s about what we believe we’re capable of and how that belief shapes our achievements. Quite simply, to achieve more:

Think bigger.

We’re each capable of so much more than we currently believe is possible, we just have to expand our thinking. This applies to every area of our lives, not just on the golf course where my recent improvement came about after playing with a friend earlier this spring who kept saying “you can make that,” as I faced lengthy putts that I used to assume were impossible.

In business, at home and on the golf course, let’s set our sights higher – and have a sunny day!

Clarity

"Whether you think you can, or you think you can't – you're right." Henry Ford.

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, September 2, 2011

Well Done

Good morning,

Happy Labor Day! I hope you have a wonderful holiday weekend. Have you heard of the Lake Wobegone Effect - everyone’s above average? Unfortunately, we all tend to think we’re smarter than we are and organizations tend to think their customer service is better than it is. But every once in a while there really is a company whose service is exceptionally good, and this week I was surprised and delighted to have that experience.

From the moment they first answered my call to our last interaction at their office, Collex Collision on Merriman Road in Livonia got it 100% right. The delightful woman on the phone assured me I’d called the right place, affirmed that their technicians are excellent and they’d get me taken care of right away. It was old school sales translated beautifully into customer service.

When I arrived (how could I say no?), the place was clean, organized and efficient. They were as friendly in person as on the phone and I left my vehicle with them to repair the paint for an agreed upon price. They provided a website where I could view photos of my vehicle during the repair process and when it was ready, they even offered to come pick me up. I arrived expecting to be disappointed by a bill slightly above estimate (taxes, right?) but no, it was under! And they detailed my car and I could go on and on.

Do I want to damage my car again just so I can get service from Collex? Not really! But it was almost that good.

Let’s all try to shine like the team on Merriman Road - and have a sunny day!

Clarity

“Do what you do so well that they will want to see it again and bring their friends.” Walt Disney

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, August 26, 2011

Finish Line

Good morning,

Happy Friday! Did this feel like a marathon week? I'm reminded that life itself is a marathon. At home and at work, anyone can sprint at the beginning of an exciting new project or opportunity. It's easier when we're inspired. However, to be successful we need the ability to "stick with it" long after the initial excitement wears off and the inspiration fades.

Persevere.

Don't get distracted. Personally, I have to admit that sorting my inbox often seems more urgent once tasks I'm working on lose their appeal, but those are the times when it's critical to stay focused regardless of whether or not it’s fun anytime. The results of persevering beyond the point where others might quit, can be simply amazing.

Let’s make it to the finish line - and have a sunny day!

Clarity

“Energy and persistence conquer all things.” Benjamin Franklin

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, August 19, 2011

Fired Up

Good morning,

Hurray for Friday! This week I managed to get in a little shopping and I was struck by how unenthusiastic some people are about the products they’re selling. I found myself thinking, if you don’t care about this product, why should I? It was a good reminder that when we’re selling something it’s very important to…

Show enthusiasm!

At a recent Yes! Network seminar titled “Moments of Magic: Ten Strategies to Create an Awesome Customer Experience” Shep Hyken put it this way. “To create an awesome customer experience, you have to be excited about what you do. Believe it or not, enthusiasm is contagious.”

Smile (it’s contagious too) - and have a sunny day!

Clarity

P.S. “Enthusiasm is the yeast that makes your hopes shine to the stars. Enthusiasm is the sparkle in your eyes, the swing in your gait. The grip of your hand, the irresistible surge of will and energy to execute your ideas.” Henry Ford

Or how about this one! “If you aren't fired with enthusiasm, you will be fired with enthusiasm.” Vince Lombardi

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, August 5, 2011

Upward Bound

Good morning,

Happy Friday! It looks like it's going to be a beautiful summer day here in Michigan. This morning I'm reflecting on a recent conversation with colleagues about what holds people back from achieving greater success. While there are lots of factors, the big one is fear. The solution?

Change perspective.

Here's an interesting example. Rather than fearing someone coming up through the ranks who might take our job, we can change our perspective on "being replaced" and intentionally teach them our role so we can advance to something even better.

Today are we facing challenges or opportunities? We get to decide - and have a sunny day!

Clarity

"It's not what you look at that matters, it's what you see." Henry David Thoreau

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, July 29, 2011

Water Works

Good morning,

Happy Friday! Today I’m thinking about water and not just the kind my lawn needs after all the hot weather. It’s on my mind because of a fun little article I read on the CBS Business Network site last night and I loved this piece of advice.

“Be like water - it will find its way no matter how big an obstacle is placed in front of it.”

The article is a brief summary of “best business advice” tips and you can ready the whole thing here: http://www.bnet.com/blog/ceo/top-10-best-business-advice-youve-ever-gotten/2757

Let no obstacle block the way – and have a sunny day!

Clarity

“Obstacles don't have to stop you. If you run into a wall, don't turn around and give up. Figure out how to climb it, go through it, or work around it.” Michael Jordan

P.P.S. To receive Sunny Notes each Friday morning in your email, simply Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, July 22, 2011

Cheerleaders

Good morning,

It's Friday! Earlier this week I was talking with a friend of mine who is job hunting. He was telling me he'd found a posting for the perfect position for him. Then he added, but they probably won't think I'm qualified. Have you ever done this? Let self-doubt talk you out of something before you even start?

Believe in yourself!

Many of us are our own harshest critic when we need to be our own biggest cheerleader and encourager. Confidence is believing in yourself and then acting accordingly, without waiting around for someone else to say "you can do it."

The best part is that it's a self-fulfilling prophecy, the more you believe, the more you can achieve.

Let's go for it - and have a sunny day!

P.S. "The way to develop self-confidence is to do the thing you fear and get a record of successful experiences behind you. Destiny is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved." William Jennings Bryan

P.P.S. To receive Sunny Notes each Friday morning in your email, simply
Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, July 15, 2011

Modern History

Good morning,

Happy Friday! Have you Googled yourself lately? Sure it sounds like bad behavior but it's actually good business. These days we're all being Googled for one reason or another and it's wise to know what people see when they search for us.

History matters.

In addition to monitoring our own history online, we can make more responsible decisions about hiring individuals or businesses by researching their history. If this sounds like common sense that's because it is, but the trick is consistently remembering to do it.

Happy Googling - and have a sunny day!

Clarity

P.S. "Knowledge is power." Francis Bacon

P.P.S. To receive Sunny Notes each Friday morning in your email, simply
Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com

Friday, July 8, 2011

Independence

Good morning,

It’s Friday! I hope you had a nice week and a happy Independence Day. How wonderful it is to be free as a country and free as individuals to stand up for our own principles, beliefs and values. This morning I’m reflecting on our freedom to:

Think freely.

Each of us has the opportunity, and perhaps the obligation, to form our own opinions and forge our own path. Other people may try to tell us what to do and even how to think, but we are free to make our own decisions.

Let’s be independent – and have a sunny day!

Clarity

P.S. "Independence – is loyalty to one’s best self and principles, and this is often disloyalty to the general idols and fetishes.” Mark Twain

P.P.S. To receive Sunny Notes each Friday morning in your email, simply
Visit This Link to sign up.

Clarity Patton Newhouse
Sunny Media Group, Inc.
313-268-6810
SunnyMediaGroup.com